Help Centre

How can we help you today?

General FAQs

Bitoshi is an all-in-one cryptocurrency platform designed to make it easy for everyone to buy, sell, send, receive, and spend digital assets safely and efficiently.

Download the Bitoshi app from the App Store or Google Play, follow the on-screen instructions to sign up with your email or phone number, and complete the quick verification process.

Yes, security is our top priority. We use industry-leading encryption, multi-signature wallets, and follow strict compliance standards to ensure your funds and data are always protected.

Bitoshi offers competitive and transparent fees. You can view our full fee schedule within the app or on our dedicated Pricing page to know exactly what to expect for each transaction.

Deposits are usually instant once the blockchain or banking network confirms the transaction. Withdrawals are processed promptly, with most reaching your destination within minutes to a few hours depending on the network.

Our support team is available 24/7. You can reach us via the in-app chat, email us at [email protected], or browse our extensive help center articles for quick answers.

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